With quotation to installation period as fast as 24 hours we’ll have your family back on track in an instant

When the unexpected happens restoring some form of normality as quickly as possible is the top priority.  With over 20 years’ loss adjuster experience our team will quickly help you create your new temporary home away from home.

Each claim is personal to every policyholder, so at Instant Home we’re flexible in every element of our emergency furniture rental process and can tailor our service directly to meet your requirements in line with your policy budget.

What do I need?

With so much to consider our experienced account managers will help you through the furniture rental process.

Our standard or comprehensive pre-selected furniture packs provide a quick fix to your core furniture requirements.

If a pack doesn’t fit your personal needs, then Rent By Item, our virtual rental shop allows individual item selection from a huge array of home furnishings.  Our kitchen packs containing crockery & cutlery, cot beds and the all-important coffee machine ensure you have everything to get you back on your feet.

Flexibility

With no minimum hire term and money saving pro rata invoicing for rental extensions, we ensure you don’t pay a penny more than you need to.

Item insurance cover is included in the rental charges  so even the finer detail is taken care of (please check policy wording provides the cover you require).

Delivery Installation & Collection

Our trained, dedicated delivery team unpacks and places all of your order in one delivery and at an exact time.  Items will be arranged in the rooms of choice with linens on beds and kitchen equipment in cupboards. And when you are ready to return home our team will collect all of the rented items at one time.

Welcome Hamper

Those first few hours in a new home can be chaotic, however finding the mugs, tea, coffee and biscuits will not be a problem.  Our delivery team will leave our cooler hamper bag bursting with welcome goodies, compliments of  The Instant Home Team.

FAQ's

VIDEO: Watch Instant Home FAQs
What is the minimum rental period?

You can rent our furniture for as little as one day. Naturally the longer the rental contract, the less you pay per week or month. As long as your overall rental charge at the end of your rental period exceeds £1140 (including VAT) and 8 furniture items, we can help you.

How quickly can I have my rental furniture?

Our streamlined process allows us to minimise stress and maximise efficiency, often installing our furniture for our clients within 24 hours of a contract signature. Please note delivery is subject to passing our Identity and Credit Check Procedure.

What standard of furniture should I expect?

All of our furniture is carefully selected for its stylish design and high-quality craftsmanship. We only provide top quality items that are built to last. Although some items may not be brand new, they will always be in showroom condition.

Soft furnishings comply with The Furniture and Furnishings (Fire)(Safety) Regulations 1988 and are for domestic use unless otherwise stated on the product description. If you require Crib 5 compliant items please do contact us for further guidance.

Will I have to unpack everything?

Absolutely not – not only do we deliver, we fully install. Our uniformed installation team will put the items exactly where you want them and install down to the finer details; TVs tuned and beds made.

I’m relocating – can I get my furniture delivered before I move?

Absolutely. The delivery and installation of your furniture can coincide with your relocation schedule, often before you arrive.

How can I pay?

However is best for you! We accept bank transfer and all major credit and debit cards.

One month’s rental payment* plus the delivery and collection charge is due prior to your order being delivered. A dilapidation deposit is also required prior to delivery and this is held against any damage that may occur during the rental period, please note we accept signs of normal wear and tear. On-going monthly payments will conveniently be made by Direct Debit.

*If the hire period is shorter than three months, all hire costs will be taken prior to delivery.

Will my items be insured?

The rented items will be insured, with our compliments. View the cover we offer in more details here.

What if I need my furniture for longer than my rental agreement?

We understand these situations can be unpredictable, so simply let us know as soon as you can and we will be more than happy to extend your contract on a weekly ad hoc basis.

I am a consumer and I wish to cancel my Rental Contract, how do I do so?

The right to cancel a current rental contract applies to consumers only, and notice must be given in writing to us within the first 14 days of a Rental Contract. Complete our cancellation form on this page.