Testimonials | Instant Home

Our furniture hire service speaks for itself:

Just to let you know we have sold the property and I am sure the ‘dressing’ of the house with your furniture really helped us with the process.

G Young – Nov 2018

John and I wanted to thank you for all of your help with our recent move. We appreciate your quick responses and willingness to help speed everything along.We couldn’t be more pleased with the quality and condition of all of the items. The furniture looks and feels new, and with a few homey touches, will be perfect for our stay. Also, your delivery men deserve a thank you. They were so professional and speedy, and polite as well.

J & S Watters – Nov 2018

Thanks very much for the service – it was great for bridging the time after our arrival and the arrival of our own goods !

S Thiel – Oct 2018

We would like to thank you for the friendly, efficient and all-round excellent service you have provided.  From the drop-off and collection of the furniture, advice on what would be needed in each room, and ease of payments, it had certainly been an effortless experience.

T Heemskerk – Oct 2018

We were really pleased with all aspects. The delivery and fetching was done very professionally, the furniture was of very good quality and all contact we had throughout the process with staff members was brilliant. We would definitely recommend you to anyone.

Mel – Oct 2018

 Thank you for all your help and absolutely excellent customer service over the last couple of years.  Won’t hesitate to recommend you in the future.

C Dickson – Sept 2018

The whole process from delivery to collection went perfectly.  Thank you for all the care that you and your company have taken in ensuring that our experience was first rate. Your furniture was perfect and made our stay even more enjoyable. Thank you for all your help.

B Concannon – Sept 2018

Thank you so much for your help this week! This experience has made our move next week just so much easier 🙂

I Thiel – Sept 2018

 I found your service to be excellent from start to finish, thank you.

N Davis – Sept 2018

You guys are amazing! I have moved into our new home a week ago and the experience with your company was an end-to-end perfect one. Your staff were really friendly, accommodating, careful and mindful. The furniture and equipment is of great quality and in excellent condition. All items where arranged well and even the glasses inside the cupboards where arranged nicely. And last not least the welcome pack with a few urgently needed items made my day. The name of your company creates quite some expectation – and you delivered up to it.  Thank you so much to everyone involved. Please keep up your great service.

T Riedner – Aug 2018

We will be in touch again next year, we were very pleased with the service you provided.

J Clinton – Aug 2018

The rental furniture was delivered today on time and T was very impressed with the team who delivered. Very helpful, quick and efficient.  Also the quality of the furniture seems to be great!

M Engel – Aug 2018

Your service was excellent and it all really worked well for us, thank you. 

S Collins – Aug 2018

What a lovely company to deal with.  Excellent customer service all the way through to delivery and collection, the furniture is superb, very modern, I didn’t realise services like this existed until a governor from our school recommended them.  All the staff are lovely and it was a real pleasure to deal with them. First class service is rarity, Thank you.

T Little – July 2018

Never rented furniture before but was incredibly impressed by every aspect of the service provided by Instant Home. We needed furniture for a 4 bedroom at a couple of month’s notice for a short term rental to house employees of a media company over the Wimbledon tennis period. We needed good quality functional furniture – comfortable beds a specific requirement, that also looked good. We even rented the nespresso machine, TV and a microwave! The website pictures don’t really do the furniture justice. It’s not inaccurate as such but it just looks better in the flesh. The quality was excellent – looked brand new. Becky who I dealt with by email and on the phone was incredibly helpful. How nice to be able to speak to a real person for once! The delivery guys were brilliant. Full marks.

N & G  Evans – July 2018

I can’t thank you and your guys enough; they arrived in plenty of time were very polite and managed to get things in and assembled in good time. I am really delighted with what we have received and very glad you suggested the kitchen pack. Likewise the welcome pack has gone down very well.

B Jamieson – July 2018

Just wanted to say how happy we are with the furniture.  It looks great in situ … have to say the photos on the website aren’t as good as the real thing!  The guys who delivered and installed did a great job.  Thanks for all your help.

G Evans – Jun 2018

Many thanks once again for such great service and furniture.

G Doherty – Jun 2018

Very efficient and easy to deal with. Nice furniture as well.

P Carmo – Jun 2018

Everything was delivered and is set up. The team was wonderful, very helpful and accommodating. What a lovely crew!

M Barclay – Jun 2018

The team at Instant Home are simply amazing. From the professional and courteous customer service team (Sue & Becky) to the efficient and polite delivery team (Nelio, Owen & Jamie).   Their products are of high quality and their prices very reasonable. We will always recommend this company and would happily use them again and again.

A Smith – May 2018

The furniture is in and looks great!  The staff were extremely helpful in choosing the furniture.  Both the furniture style & the website for choosing I found superior to what others offered and for a better price… Lastly the staff who delivered and installed the furniture where extremely flexible and helpful in getting the layout of the place just right – so I would recommend them for future, for sure.

C Peters – May 2018

Your team on Saturday were brilliant; efficient, polite and very careful unloading and installing the furniture! Really pleased with your service.

K Gray – Apr 2018

Thanks very much for all your help – the team were really quick and professional. 

R Shaw – Apr 2018

The service your company has been providing us has been fabulous!  

M McEvoy – Mar 2018

Thank you for the hire furniture. It has been great to have for the short duration we’ve been in the UK.

L George – Mar 2018

 A short note of thanks to you and the team for the service to my flat in London.You have provided an excellent flexible service – the furniture was perfect for my needs. The guys delivering back in July turned up exactly as promised and today the guys arrived early and the flat is now cleared. Really pleased.

A Saunders – Feb 2018

Super helpful and flexible service at a stressful time when we urgently needed temporary furniture after moving back to the UK from Australia with our kids. Great service from Sue in the office and a really helpful and courteous delivery team. Thanks.

S Elliott – Feb 2018

Thank you again for all your help.  I have your details on file and would not hesitate in recommending your company to others

Schenck Process UK Ltd – Jan 2018

I would like to thank you for your assistance in arranging the furniture for our house, it helped tremendously with our move.

C Chettiar – Dec 2017

 The crew were very professional and did a great job with the delivery !

S Foy – Dec 2017

Your team were friendly and efficient. We could not be happier in making the choice to go with your company.Thank you.

M McEvoy – Dec 2017

Excellent customer services by Sue and her team. Could not have worked with a better team and company. Very professional and were able to assist without any hesitation. We would definitely use Instant Home again in the future and strongly recommend them to anyone needing to hire temporary furniture!

K Gessner – Dec 2017

My parents were full of praise for the guys who retrieved the furniture, please pass on our thanks for a job well done by the team. Very impressed with your service!

 S Hagger – Nov 2017

Firstly thanks for all of your help with the ordering and delivery process. All of our dealings with you have made a quite stressful time in our lives a little easier. The delivery guys that came on Monday were very efficient and professional and did a great job of setting everything up.

S Heemskerk- Nov 2017

We have looked into other furniture rental companies as well but we only liked the furniture range at Instant Home. They are warmer and more suitable to UK homes compared to the other companies that sell office style dark furniture. Plus their pricing is also more competitive. The range is not extensive, but that is something good. It is easier to match items. The service we got was perfect. They arrived on time and within three hours our flat was fully furnished. They even prepared the beds like in a hotel room with duvets, pillows etc and organised the kitchenware into the cupboards. We didn’t need to do anything, literally. Highly recommended.

O Gur – Oct 2017

It’s been an absolute pleasure dealing with you & I’ve recommended you to a number of people who had no idea such a company even existed! Great service.

T Bannister – Sept 2017

All is well and our belongings have arrived safe and sound. The furniture we rented was a great help during our transition. Delivery team were efficient and prompt. Much appreciated.

H Hayton – Sept 2017

Thanks for the furniture hire experience!  Your delivery guys are great!

J Lestz  – Sept 2017

Furniture delivered on schedule.  We are very very happy with the quality of it.  It is a happy coincidence that it matches most everything in the flat!  Your team were friendly and efficient.  We could not be happier in making the choice to go with your company.  Thank You.

M & J McEvoy – Sept 2017

Firstly a belated thanks for the highly professional delivery/assembly team, everything went very smoothly.

S Fishwick – Aug 2017

I picked this company from an internet search to help me furnish a short term lease in central London. From start to completion the service from Sue, the contact who picked up my mail has been exceptional and personally tailored to my needs. A very simple transaction. I started with a standard package, chopped and changed, made a complete hash of sending back the right forms due to working from a phone etc etc The delivery was on time. Great installation, meets my needs perfectly. Cannot recommend this company too highly.

A Saunders – Aug 2017

Very helpful staff and very efficient experience.

R Smith – July 2017

Thank you very much for the furniture service it was very easy, efficient and useful for us.

K Scheinberg – July 2017

Just wanted to let you know I have been really impressed with Instant Home furniture and in particularly your customer service.  You’ve been incredibly efficient, on the ball and so friendly! Thanks again for making this process really easy.

N Atkinson – July 2017

A delightful company to do business with. High quality products with a well thought out complement of items for each module. Very accommodating.

D Wheeldon – July 2017

Moving is never easy, particularly when it’s from overseas & your possessions are held up with no delivery date in sight. Instant Home came to the rescue with their easy to navigate site, great products to suit most tastes & lifestyles, exceptional & friendly service plus professional & reliable delivery & set up teams. Their products are fresh & new. Almost makes me want to cancel my shipment & keep their goods! Thank you, you made the first part of this move instantly easy.

T Bannister – June 2017

I shall recommend your company to friends in future as I was very impressed by your good service and quality of items.

E Galloway – June 2017

Thanks for your help and thanks to the team who collected the furniture this morning, they arrived exactly on time and were very friendly, efficient and careful in the removal of the items. We have been very impressed with Instant Home and will definitely come back to you if we need to rent another property! 

L Pugh – May 2017

We recently relocated across the world with 3 children which is no easy feat! Instant Home enabled us to have a stress free experience by providing furniture and all the basics you need to get us started in a new country. The staff are friendly, efficient and nothing is too much trouble. Thank you Instant Home for such exceptional service, we are telling everyone.

Dr Collins – Apr 2017

From the first contact with Instant Home I have been impressed with this company. I was dealt with in such a professional and compassionate manner after suffering huge damage to our family home meant that we needed to rent furniture for our rental property while we were waiting for our house to be repaired.Our delivery went exactly to schedule with the delivery staff working so hard and bending over backwards to deliver the furniture to a location that wasn’t particularly easy to install a large sofa into. They represented Instant Home perfectly and were so helpful.The furniture we hired was excellent quality and the beds were so comfortable I secretly wished I could have kept them! I would not hesitate to recommend Instant Home to anyone. Old fashioned customer service is so very rare yet all of the team make it their duty to ensure the customer feels very taken care of.

N Plater – Apr 2017

I would like to take this opportunity to thank you for such fantastic service.  From the initial contact to final collection, you and your team have been superbly accommodating and professional. I would certainly recommend your company to anyone should they require this kind of furniture hire arrangement.

D Bowdler – Mar 2017

The furniture is great and the movers were really wonderful. Thank you for your help with everything. 

K Kent – Feb 2017

We are really grateful for the excellent service & perfectly suited furniture provided by Instant Home.

T Scott – Feb 2017

Thank you for your prompt and speedy service. I would highly recommend Instant Home for anyone. I was pessimistic initially to rent furniture from a rental company, but it turned out to good experience, from communication, delivery and quality of spec provided.

P Schley – Feb 2017

Thanks so much for all your help with this, it really made the move a lot easier and allowed us to have Christmas in our new home with family 🙂 

D Lindsay – Feb 2017

Thank you to you and your team for a professional and efficient service at every stage.

A Alsbury – Jan 2017

Instant Home were able to provide us with good quality furniture at an affordable price for our secondment to the UK. Even better than the furniture was the level of service they provided; turning around our requests quickly and always taking time out to understand our needs so that they could provide the best advice. I would happily recommend Instant Home for any furniture rental requirements.”

R Crossman – Jan 2017

Excellent service from start to finish.

J Sammonds – Jan 2017

Thanks so much for all your help this year with the furniture, its been great and the way you sorted it for us really made a rather hectic time much easier.

O Morton – Dec 2016

I would like to thank you for an excellent service!

Trond – Dec 2016

From the speed of the quote from my initial enquiry, through the communication and accommodation of our changing plans in our moving from overseas, Sue and the team at Instanthome were exceptional and you don’t need to look any further for a furniture rental provider,it really has been exceptional service.

A Ball – Nov 2016

Thanks again for the service provided, you and all members of the team have been great through the whole process

R Sparks – Nov 2016

Thank you so much for all your help. Instant home furniture was really amazing. 

Danielle – Nov 2016

Both you and the delivery guys have been great to deal with and have made the whole process easy and hassle free- I will definitely recommend you to other people.

L Harrison – Nov 2016

I just want to say a big thanks for all your help sorting this out and for being so flexible as always. It has always been so easy to work with you.

MERCEDES AMG PETRONAS Formula One Team – Oct 2016

It was a no-nonsense pleasure from start to finish! You kindly and clearly guided us through the ordering process and the delivery team were terrific too, you made it a breeze.

A Vogelmann – Oct 2016

Thank you, you and your team were fantastic.

J Cook – Sept 2016

Thanks for all your help this year on the ‘not most straight forward setup’, much appreciated.

P Baker – Sept 2016

I will continue to recommend your company, as you have been amazing.

L Weekes – Sept 2016

— 

Your team who delivered were fantastic and helpful and worked so hard, please pass on my feedback, they are a real credit to Instant Home.

N Plater – Sept 2016

Thank you so much for all your help with our furniture, we were really impressed by how efficient and accommodating your company was with all of our various requests and needs. 

Annemarie – Sept 2016

— 

Many thanks to you and the rest of the team who were so fantastic to deal with on every occasion. I couldn’t recommend Instant Homes more highly. 

 A Kidd – Sept 2016

Your service has been flawless and the quality of furniture supplied was excellent, I will have no hesitation recommending you to others or using your services again myself.

C Linfoot – Aug 2016

It’s been a pleasure dealing with you – you have provided great customer service and I won’t hesitate to use you in the future.

M Smith – Aug 2016

I just wanted to say your furniture has helped to turn our flat from an empty shell into a stunning flat !!! Here’s hoping for a quick sale on the back of it.

P Weldin – Jun 2016

Thank you for the smooth running of the contract from start to finish.  Your help and flexibility were much appreciated.

A Taylor – Jun 2016

Amazing service. Super efficient, accommodating and friendly. I would recommend highly! 

M Carter – Jun 2016

I would also like to add that we have been very impressed throughout our relationship with Instant Home and will have no hesitation in using your services again or recommending you to friends, family and colleagues.

 L Howard – May 2016

Just wanted to say thank you to your guys for today. What a professional team you have, all of them were excellent and did a fantastic job! they were polite and professional, took their shoes off every time they came in the front door and worked really hard to get everything perfect ,We will definitely be using your services again, we were all very impressed.

Packwood Homes Ltd – Apr 2016

We have just finished our event for which we hired the furniture for and I wanted to write to say how impressed I am by you all.   You have been great in making the arrangements, everything went so smoothly.  The guys that made the delivery yesterday were very professional and lovely to deal with.  Nothing was too much trouble for them and they made small tweaks to ensure everything was perfect and we were happy, again collection was seamless not to mention the quality of the furniture was superb.

IHG – Apr 2016

The furniture we received is wonderful, the beds are super comfy and we feel like we really do have an ‘Instant Home’. Your delivery team were fantastic, a highly recommended service, thank you.

Cooper – Mar 2016

I would like to thank you all for your fantastic service , well organised and the guys who fitted and then removed the furniture where 5 star in everything from polite , clean, professional and above all helpful , nice to see a few companies left in the service industry that are still interested in clients well being

Dellinger  – Jan 2016

Thanks for everything, your companies service is truly first class, I would happily recommend you to anyone else. 

M Jones – Dec 2015

The furniture was fantastic and the delivery people were excellent, I would highly recommend using you again to all our friends and colleagues. 

A Green –  Jul 2015

Would just like to say thanks for the support over the last week or so with the furniture installations. It has been a stress free experience and would have no hesitation in recommending your company to others

S Mapp – Mar 2015

Thank you for a truly excellent service

M Devereux – Feb 2015

I am writing to you to say how pleased I was with the service I received from your company, both the delivery and pick-up teams were very professional and polite.

Mariana – Feb 2015

Thank you for making the journey to Cornwall & doing a thoroughly professional job.

T Sawyer – Feb 2015

Just a short note to say thank you and the two chaps that delivered the furniture, they are a credit to your organisation, very polite and helpful. The furniture is fantastic and dealing with Instant Home has been a delight.

Thank you for all your help.

Colin – Feb 2015

Don and I wish to thank you and your team for your courteous, professional service in furnishing our new rental property in Wales. We appreciated your quick and accurate responses to our initial queries, your precisely ‘on schedule’ delivery of our furniture, your careful assembly of all the wardrobes, desks and beds, the thoughtful use of drop sheets to maintain the cleanliness of carpets and finally the quality of the furniture itself. – We would not hesitate to recommend your company to anyone in need of an ‘Instant Home’

D&C Howe – Jan 2015

Firstly my husband and I would like to thank you for your great service and tasteful furniture – the efficiency of Instant Home and the choice of design and colours have a been a bright spot in our move! I would like to take this opportunity to thank you for all your help over the last year, especially when I was initially emailing from Bermuda and, totally strung out! – it has been a pleasure dealing with you.

P&A Grant – Oct 2014

Thanks so much for all your help. You’ve so wonderful and I really appreciate how easy you have made this process for me – moving Country is stressful, and you’ve certainly alleviated that for me. 

Jessica – Oct 2014

I continue to tell my colleagues to go to your company almost exclusively due to the great relationship we’ve had (in fact, we’ve another guy in this week for house hunting and I’ll pass on the company information). The other large furniture rental company’s service just doesn’t seem to be in the same league as yours

Mr Dorn – Sept 2014

May I say it has been an absolute pleasure dealing with your company. You are efficient, your delivery and collection chaps are absolutely lovely and you do exactly what you say you will and on time! Many thanks & kind regards

Bal – May 2014

Thank you very much for the hire of your furniture. It was comfy and of good quality and repair. The whole experience ordering, installing and collecting was so easy and very professional.

Julie Sayer – Jan 2014

Well you should keep those delivery guys, I work with a lot of guys who have bad time keeping, work in a messy environment and don’t consider the client and yours were truly a pleasure to work with! I rarely feel strongly enough to tell the boss so when I do I do!

Caroline of Style My Home